AI Communications Assistant
Every customer message — contact form, review, email — read and routed before anyone opens an inbox.
Built across the leading AI labs — Anthropic, Google, OpenAI — picking the right model for each step.
- Claude Agent SDK
- Slack
- AgentMail
- FastAPI
- SQLite
Click Run to see the result.
read, sorted, and routed — every one, not just the ones somebody had time for
from submission landing to the right person being pinged
audit trail — every decision logged, every message accounted for
Two things change. First, the manual "skim the inbox when I get a chance" work stops happening — the routing is already done by the time anyone opens Slack or email. Second, and more importantly: opportunities and signals that previously fell through the cracks now get caught. Messages that sat unread or got mis-routed are now identified, scored, and delivered to the right person in seconds. The team gets the consistency of a dedicated coordinator without paying for one. This is not a tool you license. It is a system built for your business — your categories, your Slack channels, your tone. Same toolbox we use every time; different shape for every business.
How it works
Watches every incoming channel
Contact form, Google reviews, customer emails, AI receptionist calls, and AI voicemail transcripts all flow into the same pipeline. Nothing waits on someone to open an inbox.
Reads each message and decides what it is
Claude monitors messages 24/7, identifies what kind of inquiry each one is — sales lead, support request, partnership pitch, hiring, press, spam — and scores how confident it is in every call.
Routes where you would have routed it
High-confidence calls go straight to the right Slack channel and the team inbox. The genuinely ambiguous ones get flagged for a 10-second human glance — you stay in control of the close calls.
Why this automation
Most small businesses do not have a dedicated step between the public contact form and the team. Messages land in a shared inbox and get a quick glance by whoever's around — and the work of deciding what each message actually is gets skipped or done unevenly under time pressure.
This is not a story about doing inbox work faster. It is a story about doing the inbox-handling step that was not consistently happening at all.
See it in action
The transformation
Before
Messages sat in a shared inbox until somebody found time to skim them. Real opportunities got lost between calendar gaps, and the team never knew what they were missing.
After
Every message is read, categorised, and routed within seconds of arrival. The team sees the right work first, and nothing falls through the cracks because nobody had time to look.
Where this goes from here
Swap the endpoint
- This demo posts to Slack — yours could file HubSpot tickets, create Linear issues for engineering questions, open Jira tickets for support, or push into your CRM. The reading-and-deciding step is the value; the destination follows your workflow.
- Categories here are tuned for an SMB inbox (sales, support, partnership, hiring). Yours can be tuned for whatever your business actually receives — vendor questions, RFPs, press, refund requests, scheduling — whatever shape your incoming work takes.
Expand the scope
- Today it handles your contact form. The same pipeline reads Google reviews, AI receptionist transcripts, customer emails, voicemail — every channel where a customer reaches your business gets watched and routed.
- Once messages are categorised, the same agent can draft replies, schedule follow-ups, or open tickets — turning a triage step into a full customer-response pipeline.
Every ClearSpring automation is the entry point, not the ceiling. The demo is what we'll show; the deployment is what we'll build.
Want something like this for your business?
Every business is different. We start with a short conversation about the workflow you’d most like to stop doing — then build a custom tool around it.